VOX Strategic Advisors

Jason brings over 20 years of  experience in omni-channel and eCommerce initiatives across multiple organizations. He has driven sales growth, technology integrations, and process improvements. Successfully managed cross-functional teams, large-scale projects, and vendor relationships, enhancing customer experience and operational efficiency.

Matt has more than 25 years of experience as a Customer Experience professional designing and delivering exceptional interactions all along the customer journey while managing the teams on those frontlines. Spanning the D2C, B2B and B2B2C marketplaces from startups all the way up to Fortune 100 companies, he's managed all of the customer facing teams for brands like Vonage, S&P Global, Shutterstock, Groupon and 1stDibs.

Mark brings over 20 years of strategic and operational expertise as the Vice President of Support at Sovos. Prior to joining Sovos, he served in various customer experience leadership roles at Amazon, Google, and most recently, Roku. Throughout his career, Mark has driven business process outsourcing and digital transformation initiatives, significantly enhancing the global customer experience strategies at each organization.

Dawn is a tactical digital sales executive with a history of leveraging technology and guiding high-performing  teams to execute visionary, global eCommerce strategies. Her specialties are leading direct-to-consumer and channel sales, as well as building and repositioning brands to drive productivity and meet financial goals.

David Miller is an accomplished executive with extensive experience leading global eCommerce operations, driving technology innovation, and delivering customer-focused solutions. He has a proven ability to scale businesses, manage digital transformations, and lead cross-functional teams across diverse markets in Europe, Asia, and North America.

With over 15 years of eCommerce experience across multiple industries, Chris’s approach has been consistent. Put customers first, stay ahead of the curve, and operate with excellence.

Paul is a Sales and Business Development leader with 15+ years of experience in sales methodologies, partnerships, business innovation and digital platforms. Customer-centric and data-driven decision maker who combines strong judgment and execution skills with good instincts. Hires and develops high performing teams while maintaining a track record of exceeding revenue targets and objectives

Michael brings over 20 years of driving incremental ecommerce growth through omnichannel sales strategies that include affiliates, UX, CX, merchandising, conversion rate optimizations, email acquisition/retention, paid media, SEO, and impactful feature enhancements all the while supporting and managing teams.

Luis brings over 20 years of experience as a Customer Experience executive, designing and delivering exceptional interactions throughout the customer journey. Spanning D2C and B2B marketplaces, he has held leadership roles at IPSY and other industry-leading organizations, where he optimized vendor management, streamlined operations, and led global teams to drive transformative results.

Jaie has both a creative side and a technical side with over 30 years high tech experience and 20 years managing technical teams. A problem solver who lead the PG&E site re-launch, as well as the eCommerce optimization, front end engineering, and A/B testing at Gap Inc.

Jon brings over 15 years of strategic, marketing, and operational expertise as Director of Ecommerce. Previously at Fanatics, New Era Cap, SC Johnson, and Weber Grills, he has spent years scaling major brands across DTC and other channels, and has worked extensively leading and managing cross-functional teams.